| Q1 |
What
colours does the Versaline come in? |
| A |
Versaline's
metal parts are powder coated APO
Grey, Pale Eucalypt or Stainless
Steel and the nylon components are
black (All models supplied with beige
cord only). Your Versaline Clothesline
can be custom coloured (sudject to
availability) to suit your requirements.
There will be an additional change
with delivery time of around 4-6 weeks.
Click on the Versaline
Custom Colours to
choose your colour. |
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| Q2 |
I want to install a Versaline clothesline
in my patio area but I need to come
from a wall to a post. My problem is
that one bracket needs to be mounted
at right angles to the wall. How can
I achieve this? |
| A |
An accessory
called the "90º Mounting
Plate", can be purchased to mount
the Versaline bracket perpendicular
to the wall. This accessory comes with
mounting screws to attach bracket
to
the mounting plate. |
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| Q3 |
Do you constantly have to adjust the
tension of the lines every time you
put it back up again? If so, is it easy
to do and is there any risk of it loosening
up and not re-tightening very well after
a period of time? |
| A |
No, you do not
have to constantly adjust line tension,
but it may be necessary occasionally,
as the clothesline does stretch in time.
This is easily achieved by using a phillips-head
screw driver and undoing the line clamp,
pulling the line to the desired tension
and re-tightening clamp screw. |
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| Q4 |
What
is the carrying capacity of your 6 line
clothes line in kilograms? Is it easy
to re-tension the lines and do you get
much sag? |
| A |
I don't know
in kilograms what capacity the Broadline
clothesline takes, but I do know that
every time I see our clothesline, its
fully laddened with washing. We have
three adult children and a mother-in-law
living with us so I consider our clothesline
to be continually under test conditions.
The line used is the same as what is
used by other major manufacturers of
clotheslines and does stretch in time.
Re-tensioning of lines is as easy as
undoing a screw, pulling the line to
required tension and re-tightening.
The sag obtained when laddened with
washing is comparable with other types
of clotheslines on the market. |
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| Q5 |
Can you remove the clothesline brackets
and or the right angle mounting plates
completely say for instances, when moving
houses and still be completely functionable
in a new place? |
| A |
The brackets
are attached by drilling holes into
your timber posts or concrete wall
and are fixed by either coach screws
or
mansonry anchors depending on whether
you install the brackets on timber
or
concrete. It would be just a matter
of undoing the bolts and removing
the
brackets. When re-installing, the only
thing you might have to do is to re-adjust
the line length to suit the distance
between brackets in your new location.
Its that simple! The 90º Mounting
Plate (accessory only) would only need
to be purchased if you install the
Versaline
bracket perpendicular to a wall. |
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| Q6 |
I have 2
posts that I want to put my clothesline
on. Do I need to purchase the 90º Mounting
Plate? |
| A |
No, the 90º
Mounting Plate is an accessory only
to be used
when you have an application
where you need to install the Versaline
brackets perpendicular to a wall.
For
example, if you wanted to install a
Versaline from a wall to a post or
wall
to an opposing wall. |
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| Q7 |
Is there
a retractable Versaline as rolling the
lines around the bars seems cumbersome? |
| A |
Versaline is
unique in its simplicity and ease of
use. Rolling the lines around the bars
may appear cumbersome but in actual
fact, it is very easy to do. A big advantage
of the Versaline clothesline is that
its so compact when removed from its
brackets, it can be stored away in a
confined space. This can't be achieved
with a retractable type of clothesline. |
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| Q8 |
Given a span
of 5 metres, will the middle sag considerable
with items like towels? |
| A |
5 metres is
a long span and it will sag when loaded
just like any other clothesline over
that length. If this bothers you,
you
can install 2 Versalines side-by-side
spanning 2.5 metres each or you can
purchase an extra bar and bracket to
use as a centre support. |
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| Q9 |
Does the
clothesline come with the line or is
it just the frame and does the line
need to be bought separately? |
| A |
The Versaline
Slimline 4 line comes complete with
20 metres of line to span up to 5 metres,
depending on the distance apart you
mount your brackets and the Broadline
6 line comes complete with 30 metres
of line to span up to 5 metres again
depending on the distance apart you
mount your brackets. |
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| Q10 |
Do you have
any showrooms in Australia? |
| A |
Yes we have
a showroom in New South Wales at our
Factory
in Riverwood Unit 7, 22-24 Wiggs Road,
Riverwood, telephone 02 9584 1680.
We also do home shows all over Australia.
Click
here to see when and where we
are next. |
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| Q11 |
How can I
purchase the Versaline clothesline when
I don't have a credit card? |
| A |
Simple download
Order form from the website (www.versaline.com.au)
or ring us on 02 9584 1680 and request
for an Order Form to be posted out
to you via the mail. On receiving
your
Order Form, simply return with cheque
or money order, whatever suits you. |
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| Q12 |
How long
is the delivery time? |
| A |
New South Wales
local delivery to private dwellings
usually next working day, outside of
local area 3 to 7 days.
Victoria local delivery usually next
working day, outside of local area 3
to 7 days.
South Australia local delivery usually
next working day, outside of local area
4 to 9 days.
Queensland local delivery 2 to 3 working
days, outside of local area 4 to 9 days.
Western Australia local delivery 3 to
7 working days, outside of local area
4 to 9 days. |
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| Q13 |
Does the
Versaline clothesline come with fasteners? |
| A |
No. Due to the
many possible materials Versaline can
be installed onto, i.e. brick, timber,
steel posts to name a few, it is not
practical to include in the package
all the different fastening bolts and
screws to suit all possible applications.
In the end the consumer would pay for
them anyway and have to throw away the
fasteners they don't use. Fasteners
can be purchased from your Hardware
store. |
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| Q14 |
Is there
a warranty with your product? |
| A |
Yes, our products
are guaranteed against defect in material
or workmanship under normal domestic
use, for a period of twelve (12) months
from the date of purchase. |
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| Q15 |
Can
the Versaline Clothesline be mounted
to a weatherboard house? |
| A |
Yes,
but just make sure you find a stud behind
the weatherboard to fix the Versaline
brackets too and use longer coach screws. |
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